Results at Work: Allentown Manufacturer Gets What They Need – Lower Turnover and Consistent Background Checks
July 15th, 2010The Problem:
An Allentown manufacturing firm was using three staffing agencies to supply general warehouse laborers for a specific number of positions. The company was experiencing high turnover in these positions and their staffing suppliers were not consistently checking their employees’ criminal backgrounds as promised.
Despite communicating the vital role criminal background checks played in this manufacturer’s organization, as well as the problem turnover was causing, the manufacturer was not getting what they needed from their current staffing firms.
The Solution:
Berks & Beyond worked under a 30-day trial period, allowing this customer to evaluate the way we serviced their account. We consistently completed criminal background checks, according to the client’s specifications, for every candidate who accepted an assignment with them. We also let this customer know they could audit us at any time to verify our process.
The Results:
Now that the trial period is over, this client definitely gets what they need from Berks & Beyond. Every candidate is routinely screened according to the manufacturer’s specifications, and turnover has gone down. In fact, since we began placing our employees there, we have had only one person turnover!
“Berks & Beyond has served our needs in a timely manner and completed everything as promised. Turnover is under control, which is what we needed, as well as background checks being done finally the way we needed them. Berks & Beyond is professional and I would recommend them to anyone looking for consistency.”
–Shipping Manager
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