Berks & Beyond Blog

What is strategic staffing, and what can it do for your organization?

Many of our clients enjoy the benefits of our temporary staffing services for last-minute and short-term staffing requirements.  But depending upon your unique workforce needs, one of Berks & Beyond’s strategic staffing solutions may be the right choice to help your company stay flexible, competitive and efficient.

Here is a quick overview of our services and what they can do for you:

Planned / Just-in-Time Staffing:  Regular, planned use of temporaries to handle your peak production periods, seasonal activities or special projects.  Our staffing experts will help you analyze your workload throughout the year and determine the right times to bring in supplemental staff.  Together, we can develop a proactive staffing plan that saves you money and minimizes your need for layoffs by supplementing your core workforce with temporary help during your busiest periods.

On-Site Staffing:  If you have high-volume staffing needs, Berks & Beyond can provide a staffing manager to work on-site, directly at your location.  Your On-Site Manager will handle every facet of coordinating, ordering, planning and tracking of contingent employees.  Because the On-Site Manager acts as the central contact for hiring managers, coordinates recruiting activities and handles personnel-related issues, you are free to focus on your most important priorities.

Managed Staffing:  Berks & Beyond assumes responsibility and accountability for your entire staffing function, from hiring and recruiting to managing temporary employees.  Our managed staffing services provides the convenience of having a single source for all your staffing requirements.  We eliminate the most time-consuming and frustrating parts of hiring, deliver the best candidates available, improve efficiency and reduce your staffing costs.

How can Berks & Beyond Employment Services help you?  Please contact us today to discuss your hiring plans, staffing challenges and business goals.  Together, we can create a comprehensive solution that delivers the results you need.

As our economy struggles to gain steam once again, businesses are forced to make tough choices regarding their workforces.  Skyrocketing employment costs such as insurance, overtime, payroll taxes, healthcare and other benefits, coupled with the uncertainty of just how long a recovery will take, are placing enormous pressure on employers to run lean.

Here are just a few of the ways temporary staffing can help your business contain expenses, manage uncertainty and maintain productivity during a slow economic recovery:

Contain employment costs.  Healthcare, workers’ compensation, unemployment insurance, Social Security and overtime costs continue to rise each year.  Temporary staff can help you mitigate these costs:

• As the temporary employee’s employer of record, the staffing service pays benefits, unemployment, taxes and other personnel expenses.  You pay only for productive hours worked.
• When you use temporary staff to handle special projects and peak production periods, you don’t have to increase your fixed payroll costs – or direct headcount.
• You can eliminate overtime, and the employee burnout it causes, by bringing in temporary staff to handle extra hours when business picks up.

Manage uncertainty.  If your business faces an unknown future in this economy, consider using temporary staff to keep your workforce flexible.  You can bring in additional labor and expertise when you need it, while avoiding the expense and problems caused by overstaffing.

Increase focus.  When times are tough, every employee must be put to his or her highest and best use.  Temporary staff can be used to handle low-priority, mundane, or non-core business functions, so that your regular staff can focus on their most important priorities.

Minimize layoffs.  Although some businesses may be hiring again, many others continue to face the threat of layoffs.  Planned staffing services can help you smooth the fluctuations in your workload that typify the onset of a recovery - providing the on-time staff you need to handle sudden surges in demand, while reducing the need for layoffs once things slow down again.

Maintain productivity.  Staffing services carefully pre-screen and test their workers to ensure they have the skills and attributes necessary to perform for your company.  In certain cases, the staffing firm will even train and orient new temporary staff for you, to help you maintain productivity.  And because staffing services handle recruiting, screening, interviewing, testing and reference-checking for you, their services help you be even more productive.

Through good economic times and bad, Berks & Beyond provides the services your business needs to thrive.  Contact us today to learn more about our staffing services for Central and Southern PA employers.

Admittedly, it may be a little early to light a Yule log. 

But if you’re in the customer service, administrative/clerical, hospitality, shipping/delivery, inventory or technology/finance industries, you’re probably headed for a busy – if not your busiest – time of year.  If you’re going to require extra help this holiday season, it’s definitely not too early to plan for your staffing needs.

Here are just a few reasons why:

• Prevent rash hiring decisions.  If you wait until the last minute to recruit and hire, you may find yourself “up against a wall” when business suddenly surges.  Waiting until your needs are urgent may force you to make hasty hiring decisions.
• Get a jump on your competitors.  Many companies will wait until next month to gear-up.  Why not start your efforts now and reach the most qualified candidates before other seasonal employers get them?
• Avoid being overwhelmed.  This year’s seasonal job market will be flooded with applicants.  With so many job seekers competing for positions, the sheer volume of résumés and applications may bog you down.  Give yourself as much time as possible to find the best candidates by starting the search process early.

If just reading about seasonal hiring makes your stomach churn, relax – you don’t have to do it alone.  Staffing firms specialize in helping companies like yours effectively manage the highs and lows of business cycles.  Plan your workforce needs now with your staffing partner to:

• Get the flexibility you need.  Seasonal temporaries can handle surges in demand without impacting fixed expenses.
• Say “goodbye” to post-holiday layoffs.  Since the staffing service is the seasonal employees’ employer of record, you can avoid the hassle and expense of letting workers go once things slow down.
• Access the talent you need, right when you need it.  Planning your workforce needs now gives your staffing firm time to locate the most qualified staff for you, especially when you require a large number of workers – so they’re available right when you need them.
• Shorten learning curves.  Your staffing provider will recruit seasonal workers with the specific skills and experience you require.  The provider can also, at your request, develop customized orientation materials to help reduce training costs and get workers up-to-speed more quickly.
• Eliminate additional administrative and legal burdens.  By using temporary employees, you avoid the social security, payroll and other tax and legal burdens associated with seasonal employees.  Freedom from these hassles will give you more time to focus on other important priorities.
• Cut back on overtime.  Temporary employees help you minimize the additional cost and burnout overtime causes.

Plan Your Workforce Needs with Berks & Beyond Employment Services

If your business has frequent or predictable surges in demand, a planned staffing option may be right for you.  Planned staffing is the strategic use of temporaries to accommodate workloads known to vary in seasons or other cycles.

First, a Berks & Beyond staffing expert will work with you to examine year-round fluctuations in workload and identify peak demand periods.  Next, we will create a customized staffing plan for your business that: provides temporary employees to handle your busiest times; reduces or eliminates your need to lay off employees during slow periods; frees you to focus on the most critical parts of your job.

Remember, the early bird gets the worm – it’s never too early to discuss your staffing needs with Berks & Beyond.

Temporary employees can be a great asset to your organization.  They can help you meet critical deadlines, fill-in for unplanned absences and free your core staff to focus on their most important tasks.

But if your company uses large numbers of temporary employees, it’s easy for your direct staff to fall into an “Us vs. Them” mentality.  And while treating temporary workers as an entirely separate workforce may seem innocuous, the practice can have unintended consequences for your direct employees. 

For example, research from the University of Arizona has found that direct employees (particularly at lower levels) are less satisfied with co-workers and bosses when working with a higher proportion of temporary employees.  Why?  The responsibility of training and socializing temporary workers on company-specific processes is often assigned to direct employees.  As a result, having more temporaries can complicate full-time workers’ jobs.

Here are a few suggestions for improving the working relationship between temporary and direct employees to achieve even better staffing results:

• Make temporary employees feel included.  While temporaries are, in fact, a separate part of your workforce (and must be treated differently because of co-employment laws), you and your staff can still make them feel welcome in your organization.  By encouraging social interaction (e.g., formal or informal introductions) among all workers, you can foster social ties that are essential to a cohesive workforce.
• Educate your direct staff.  Take the time to clearly explain the role and value of temporary workers.  The better your direct employees understand the benefits temporary help provides, the more likely they’ll be to work productively with them.
• Take advantage of training.  If you use large numbers of temporaries, many staffing services will develop customized orientation and training programs for specific positions.  This shifts the time-consuming burden of getting new temporary employees up-to-speed off your direct employees’ shoulders.
• Consider an on-site staffing coordinator.  With a Vendor On Premise (VOP) program, a staffing service provides a staffing specialist to work at your location.  This individual will schedule, assign and coordinate temporary workers; provided necessary orientation and training; and monitor temporary worker performance to ensure maximum productivity.  In addition, the on-site coordinator can resolve temporary workers’ issues that come up during the work day.

Bottom line, there are a number of steps you can take keep relations between temporary and direct employees positive.  And the more positive their working relationship, the better your results will be.  Contact Berks & Beyond today to learn more about our strategic staffing solutions for southern and central Pennsylvania employers.

The Problem:

After undergoing a major lay-off several months ago, a Reading battery manufacturer received a large order from a client.  With a greatly reduced workforce, the manufacturer knew their core staff would struggle to get the job done. 

The battery manufacturer needed qualified workers to manage peak production, without incurring the costs (e.g. unemployment, workers’ compensation, taxes) of bringing back the employees they had recently laid off.  After careful consideration, they knew they required additional temporary labor – right away.

The Solution:

Berks & Beyond worked with the Plant Manager to identify the types of positions, required skills and number of workers needed.  We then implemented a just-in-time staffing solution, recruiting and delivering talented candidates to handle their temporary upsurge in production.

To ensure the right fit, the Plant Manager retained control of the interviewing process.

The Results:

Just-in-time temporary staffing now complements this manufacturer’s core staff to effectively manage workload surges.  We currently have 13 temporary employees working at their location, with an additional 7 more needed in the coming weeks.  This client is able to quickly ramp-up staff to meet high-volume orders, without the additional expense and administrative burden of hiring and then laying-off permanent staff.

“Recently (we) needed to ramp-up an additional assembly line and positions in our back shop departments.  We decided to use Berks and Beyond Employment Services to fill these positions.  This was no small task, since we were requiring up to 20 workers ASAP.  However, the staff at Berks and Beyond had met our challenge quickly and with what appears to be satisfactory workers.  Thank you.”

–Plant Supervisor

Write Your Own Staffing Success Story

Contact Berks & Beyond today to find out how we can deliver real Results at Work for your organization.

Demand drives profit.  Cost-containment drives profit.  Efficient processes drive profit.

But can temporaries drive profits?

Absolutely.  By deploying the right staffing strategy, you can greatly enhance your ability to control costs, improve productivity and manage risk.

Need proof?  If so, you’ll appreciate the following case study of a business that discovered the profitable benefits of strategic temporary staffing:

CASE STUDY:  Enacting New Plans

The Challenge:  A public transportation department decided to expand service offerings by building a new trade and transit center.  They needed to hire ten additional employees, ranging from bus operators, to service reps, to a project manager – all under a tight budget, and without the help of a human resources department.

The Solution:  The transportation department relied on a staffing service to source candidates, using a combination of advertising and database searches.  To fill the positions quickly – without sacrificing quality – they used several service options, including temporary hires, temp-to-direct options and direct placement.  The staffing firm also developed specialized application forms to gather critical records such as background check releases and drug screen consent forms.

The Results:  Thanks to this staffing services’ recruiting capabilities, the transportation department reviewed at least three qulified candidates for each position.  And using their hiring system, all of the positions were filled on-time and within budget.

By outsourcing the recruiting process and using temporary and temp-to-hire services, the department shifted and reduced overhead expenses.  In doing so, they enjoyed significant cost savings.

Productivity also improved.  Because staffing specialists focused on recruiting and hiring, the department’s employees could concentrate on core job concerns.

Finally, the transportation department minimized their exposure to hiring risks.  By taking advantage of temp-to-hire services, the department was able to try out potential employees on the job before extending an offer for employment – thereby reducing their chances of making bad hiring decisions.  Legal exposure was also reduced, because the service followed non-discriminatory hiring practices for direct hires and assumed all tax and reporting requirements for temporary employees.

Berks & Beyond Can Help Drive Your Profits

With a full complement of staffing service options, Berks & Beyond Employment Services can customize a staffing plan that will enhance your company’s profitability.  Call us today to learn how.

When it comes to effectively staffing your business, the options are endless – and can be, frankly, a little overwhelming.  Today’s post is dedicated to straight talk about a strategic staffing service that may be of real value to your organization:  planned staffing.

The 101

So, what exactly is “planned staffing”?

Simply put, planned staffing is the strategic use of temporaries to accommodate workloads known to vary in seasons or other cycles.  Traditional planned staffing strategies typically allocate between 10 and 20 percent of the total workforce as supplemental (temporary) employees.

To implement a planned staffing solution, a company’s decision makers meet with a highly trained staffing professional to discuss how the organization’s workload changes throughout the year.  The staffing professional then analyzes the company’s workforce needs, and designs a comprehensive plan for managing the peaks and valleys with supplemental staff.

When business surges, temporaries are brought in to handle the additional business volume.  Once the peak cycle is completed, the staffing firm reassigns its employees to other companies.

Planned Staffing Benefits

For businesses with (at least somewhat) predictable surges in demand, a planned staffing option offers a number of benefits:

• Flexibility.  Bringing in supplemental staff allows you to handle surges in demand without impacting fixed expenses.  Your workforce stays lean and flexible.
• Less risk and expense.  Using temporaries during short-term peak periods is less burdensome, risky and expensive than hiring – and then laying off – direct employees.
• Instant access to the help you need.  Your staffing provider will recruit in advance of your needs, to ensure you have qualified candidates ready to work – right when you need them.  At your request, the staffing firm can even develop customized orientation materials to get temporaries up-to-speed more quickly.
• Fewer layoffs.  When business slows, it’s the temporaries who go first.  As a result, core employees enjoy increased job security.
• Less burnout and overtime.  Using supplemental staff reduces overtime and eliminates the burn-out overwork can cause.
• Hiring benefits.  When you implement a planned staffing solution, you have the luxury of hiring employees from a pool of temporaries who are already trained, and have proven their dependability and cultural fit.  Discuss your temporary-to-hire options with your staffing provider.

Is a Planned Staffing Option Right for Your Business?

If your business experiences frequent and/or predictable changes in workload, contact Berks and Beyond.  We’ll discuss your needs, help you weigh your options and determine if planned staffing is right for your organization.

Overcoming Obstacles in Recruiting and Talent Management

In an earlier post, I mentioned the importance of continual talent management as part of your company’s plan for the next economic upturn. But while the concept of continually recruiting, developing, and managing exceptional talent is straightforward, the actual process can be quite complex.

To help you meet this critical challenge, click on this link to a great article on overcoming talent management obstacles:

Need a little more help? Berks and Beyond’s team of experts is ready to help meet your talent acquisition needs. We can help you identify your upcoming recruiting requirements and find the top performers you need to “explode out of the box” when our economy starts to recover.

Times are tough. If your company is like most, your staff is stretched to its limits. Layoffs, employee burnout and drastic cost-cutting measures are part of your business vernacular.

So what’s that old saying? When the going gets tough, the tough use staffing. Well, that’s not it exactly, but staffing services can be a real life-saver during a recession. They can help your company save money, reduce risks and capitalize on the current talent pool surge.

Here are five practical staffing strategies to help you match the ups and downs of our unpredictable economy:

1. Run leaner. If you think of contingent labor management as an unnecessary expense, it’s time to change your thinking. Using staffing and contract labor can actually help your business lower overhead costs while augmenting your talent acquisition process. You can reduce your “permanent” headcount to match the low end of your business cycles, and then supplement your staff with temporary employees to handle production surges, special projects, or initiatives that require specialized expertise.
2. Offload employment-related expenses. Staffing companies provide expensive and time-consuming services like recruitment advertising, screening, interviewing, skills testing, employment verification and drug testing. Additionally most staffing firms now offer their employees benefits like vacation/sick/holiday pay, health insurance and 401(k) plans. You pay only for productive work hours, while the staffing service covers all additional employment-related expenses.
3. Avoid costly hiring mistakes. The temp-to-direct hiring option allows you to “test drive” new hires – you can see how candidates perform on-the-job before extending an offer for direct employment. If the candidate does not meet your needs, the staffing firm will typically provide a replacement at no additional fee.
4. Enhance and upgrade your team. Plan for the upturn now and get a jump on your competitors. Business may be slow at present, but highly qualified candidates are abundant. A staffing service can help you capitalize on this unique opportunity to upgrade your staff with top-notch performers. They can help you analyze your post-recession staffing needs (i.e., new types of positions/skills that will be needed post-recession) and create a team that’s prepared to “explode out of the box” when the upturn hits.
5. Reduce employee burnout. When your team’s resources are stretched, burnout becomes a real issue. Using temporary employees can relieve some of the burden. They can help reduce overtime hours, lower absenteeism, minimize turnover and even lower worker’s compensation claims – all without increasing your permanent employee headcount.

Looking to add more flexibility to your workforce?