Results at Work: PA Employers Overcome Recruiting and Turnover Challenges
March 11th, 2010Case #1: Recruiting Challenge
The Problem:
Loretta Garner, Office and Warehouse Manager for PB Heat, experienced ongoing difficulties in both recruiting candidates and identifying people with the right “fit” for her organization. Ms. Garner tried using several staffing agencies, but they were unable to deliver the caliber of talent this manufacturer of residential and commercial boilers needed.
The Solution:
Tired of managing the frustrations of recruiting on her own, Ms. Garner began using Berks and Beyond - exclusively. Our staffing experts took the time to understand the skills, experience and personality traits essential to success in her company.
We combined thorough interviewing and skills testing with knowledge of PB Heat’s corporate culture to identify candidates who would best match their diverse needs.
The Results:
As PB Heat’s exclusive staffing provider, we consistently deliver high-quality candidates with the right “fit” for PB Heat. In Ms. Garner’s words:
“Berks and Beyond has successfully filled our orders for over six years in a timely, efficient, friendly manner. They have consistently provided top-quality candidates for all of our diverse positions. Since using Berks and Beyond, we have not had to utilize any other agency! Keep up the good work, Danielle and Heidi! Berks and Beyond is wonderful!”
Case #2: High Turnover
The Problem:
A small manufacturing firm in Allentown, PA was plagued with chronic turnover. The plant manager spent countless hours working with multiple staffing vendors to find reliable employees. He even tried speaking to his staff directly about the importance of attendance, but with little success. He turned to Berks and Beyond to end his expensive and inefficient hire-train-fire cycle.
The Solution:
Our staffing specialist suggested implementing a single-source solution. Although this meant we would have to bid against national competitors for the client’s business, we knew an exclusive relationship was in the client’s best interest - streamlining their staffing function and reducing their turnover.
Our bid was not the lowest; but the high quality, consistent service we’d provided this client in the past prompted them to award us their exclusive business.
The Results:
Working exclusively with Berks and Beyond has dramatically reduced this client’s turnover and minimized attendance and tardiness issues. No longer forced to keep track of multiple employees from multiple staffing agencies, the plant manager is now free to focus on his most important priorities.
Write Your Own Staffing Success Story
Contact Berks & Beyond today to find out how we can deliver real Results at Work for your organization.