Berks & Beyond Blog

The Problem:

An Allentown distribution company was having trouble finding quality employees.  The staffing service they were working with sent them candidates without properly checking their criminal backgrounds first.  Despite discussing these issues with their provider, the problem persisted.  The plant manager turned to Berks & Beyond for help.

The Solution:

Berks & Beyond understood the seriousness of the distributor’s situation.  Our account manager met with HR to tour their facility, get to know the client’s business and review our stringent screening processes and policy.

Our account manager explained that Berks & Beyond uses a number of measures to ensure that our employees are thoroughly screened and authorized to work for our clients:

• Before being placed, every Berks & Beyond employee undergoes a criminal background check, drug screen and E-Verification.  If any applicant fails any part of our screening process, we notify our clients and replace the employee immediately.

To instill confidence in our service, we gave the distribution company the right to audit our screening measures at any time.  We also conducted a safety audit of the client’s facility, to ensure safe working conditions for our employees.

After witnessing first-hand our efforts to reduce risks and liability for both clients and employees, the distribution company agreed to place a trial-basis order.

The Results:

Berks & Beyond has a thriving business relationship with this client.  Since the initial order, we have placed numerous candidates with the Allentown distributor.  Our client has noticed a significant improvement in the quality of workers they receive, and trusts us to make staffing simpler and safer for them.

Write Your Own Staffing Success Story

Contact Berks & Beyond today to find out how we can deliver real Results at Work for your organization.

The Problem:

GMG Bakery, a Reading area employer, was using another staffing service to meet their temporary staffing needs.  Due to the nature of his business, owner Jack Gallen’s placed frequent just-in-time staffing requests.  Unfortunately, those requests were often filled with unreliable workers – or not filled at all.

Despite discussing these issues with their provider, in the hopes of resolving their problems, neither applicant quality nor fill rates increased.  GMG Bakery turned to Berks & Beyond for help.

The Solution:

Berks & Beyond listened to GMG Bakery’s staffing needs and concerns.  Since filling last-minute staffing orders was vitally important, we offered them an after-hours phone number they could use to submit temporary help requests for early the next morning.  Berks & Beyond also promised to deliver temporary employees with a proven track record of reliability.

Mr. Gallen agreed to give us a few orders, to see how our candidates would measure-up to those sent by other agencies – as long as we implemented the steps with our candidates that we said we would take.

The Results:

Berks & Beyond clearly and consistently outperformed our competitors.  As a result of our superior service and follow-through on our commitments, this Reading, PA employer now has a core group of skilled, available temporary employees they can rely upon.  GMG Bakery now trusts us with all of their staffing business.

Testimonial

“Response time on your end is quick and efficient from my phone call for employees.”

–Jack Gallen, Owner of GMG Bakery

Write Your Own Staffing Success Story

Contact Berks & Beyond today to find out how we can deliver real Results at Work for your organization.

The Problem:

An Allentown manufacturing firm was using three staffing agencies to supply general warehouse laborers for a specific number of positions.  The company was experiencing high turnover in these positions and their staffing suppliers were not consistently checking their employees’ criminal backgrounds as promised.

Despite communicating the vital role criminal background checks played in this manufacturer’s organization, as well as the problem turnover was causing, the manufacturer was not getting what they needed from their current staffing firms.

The Solution:

Berks & Beyond worked under a 30-day trial period, allowing this customer to evaluate the way we serviced their account.  We consistently completed criminal background checks, according to the client’s specifications, for every candidate who accepted an assignment with them.  We also let this customer know they could audit us at any time to verify our process.

The Results:

Now that the trial period is over, this client definitely gets what they need from Berks & Beyond.  Every candidate is routinely screened according to the manufacturer’s specifications, and turnover has gone down.  In fact, since we began placing our employees there, we have had only one person turnover!

“Berks & Beyond has served our needs in a timely manner and completed everything as promised.  Turnover is under control, which is what we needed, as well as background checks being done finally the way we needed them.  Berks & Beyond is professional and I would recommend them to anyone looking for consistency.”

–Shipping Manager

Write Your Own Staffing Success Story

Contact Berks & Beyond today to find out how we can deliver real Results at Work for your organization.

At Berks and Beyond, we want to make staffing simpler and more effective for you.  We examine the challenges you face in your business, then develop solutions that deliver the results you need.  The following case study demonstrates our results at work:

The Problem:

A major international company in Hamburg, PA was a heavy user of staffing.  To ensure access to the high numbers of temporaries they needed, they attempted to work with three different staffing services to “make sure their bases were covered.”  However, trying to coordinate staffing needs among three suppliers proved both frustrating and complicated for HR.

The Solution:

Our staffing specialist suggested implementing a single-source solution.  By working with only one staffing service (and one point of contact), HR would experience less confusion and fewer staffing-related headaches.

The Results:

Working exclusively with Berks and Beyond has greatly simplified our client’s staffing activities.  Our continual recruiting efforts allow us to deliver the employees they need – right when they’re needed.  We currently supply 60 to 100 temporaries per week for this client, depending on their workload.  As an added benefit, our strengthened relationship has yielded an even better quality of fit between our client and the employees we provide.

Write Your Own Staffing Success Story

Contact Berks & Beyond today to find out how we can deliver real Results at Work for your organization.