Berks & Beyond Blog

Leading Central and Southern Pennsylvania Staffing Firm Makes Inavero’s 2011 Best of Staffing™ List Again

Wyomissing, PA –Berks and Beyond Employment Services, Inc. is pleased to announce that they’ve been named to Inavero’s 2011 Best of Staffing™ Client List for the second straight year.  Best of Staffing™, presented in partnership with CareerBuilder, is the nation’s only satisfaction award that recognizes exceptional client service within the staffing industry.  Throughout North America, more than 26,000 staffing firm clients rated their satisfaction with their provider relationships.  When the dust settled, less than 1% of staffing firms were named to the 2011 Best of Staffing Client List.

Once again, Berks and Beyond made the cut.

“We take a lot of pride in knowing that our hard work is appreciated by our clients,” said Chris Garner, President of Berks & Beyond Staffing Services, Inc.  “Being recognized by our customers as one of the best staffing companies in the country, two years in a row, is one of the biggest honors we can ask for.”  Never content to rest on his laurels, Garner added, “Every year, we strive to improve our procedures to increase our level of service and hope that we continue to exceed our customers’ expectations.”

Staffing firms competing to make the Best of Staffing List underwent a rigorous client survey process followed by careful analysis of responses to determine satisfaction levels.  Berks and Beyond received satisfaction ratings of 9 or 10 (out of 10) from 63.1% of their clients – nearly double the staffing industry average of 33%.

“These are exciting times as the staffing industry is helping lead the way to renewed economic vitality,” said Eric Gregg, Inavero’s Founder and CEO.  “It has been estimated that staffing firms have helped to fill at least one quarter of the 93,000 new jobs opening up each month in North America over the past year. Along with the increase in demand for talented job candidates, companies engaging with staffing firms expect impeccable service more than they ever have.  It is our hope that businesses searching for a staffing partner use the Best of Staffing List as a guide to firms that have truly outperformed the industry for the service that they provide.”

Inavero’s complete Best of Staffing list can be viewed at www.bestofstaffing.com.  For more information about Inavero, visit www.inavero.com.   To learn more about Berks and Beyond Employment Services, Inc., visit www.berksandbeyond.com.

Leading Southern and Central Pennsylvania Staffing Firm Named to Inavero’s Inaugural Best of Staffing™ List

Reading, PA – Berks and Beyond Employment Services, Inc. has been named to Inavero’s inaugural Best of Staffing™ list.  The Best of Staffing™, presented in partnership with CareerBuilder, is the nation’s only client satisfaction award that recognizes exceptional service within the staffing and recruiting industry.

All staffing firms that competed for inclusion underwent a rigorous client survey process.  Careful analysis of nearly 17,000 client responses was used to determine customer satisfaction levels.  Inavero selected only those staffing firms that scored a 9 or 10 out of 10 from an average of 74% of their clients (outperforming the industry’s benchmark for client satisfaction by at least 22%).

Berks and Beyond made the grade – a huge achievement for a local staffing firm.

“This is a great honor for Berks and Beyond,” states Chris Garner, President of Berks & Beyond.  “We say every day how we strive to provide excellent customer service.  But in the end, it is our clients’ perspectives that really count.  Knowing that our clients view us as a very solid partner for their own businesses to succeed is the best compliment that we could ask for.”

The Southeastern and Central Pennsylvania staffing firm does not intend to rest on its laurels.  “Even though we have scored very well, we are not content to stay standing still.  We are already working on some areas that will continue to position us as the standard for service in all the markets we serve.  Thank you to all who participated in our survey.  Your input was taken very seriously.”